Turkey: Monitoring, Evaluation, Accountability and Learning (MEAL) Officer

Organization: CARE
Country: Turkey
Closing date: 30 Nov 2014

JOB DESCRIPTION

Monitoring, Evaluation, Accountability and Learning (MEAL) Officer for the Emergency Response in Southern Turkey

CARE International in Turkey (CARE), together with its partners, is providing humanitarian assistance to people affected by the Syrian crisis, both in Syria and Turkey. In response to the large-scale influx of refugees in late September/early October 2014, CARE began projects in southern Turkey. As the response to the Kobane crisis is being rapidly scaled up, CARE wants to make every possible effort to ensure accountability to the affected population and to carefully track the appropriateness and effectiveness of its response.

CARE is looking for a Monitoring, Evaluation, Accountability and Learning (MEAL) Officer to support the establishment of mechanisms to welcome the views of the affected population and of monitoring systems to track and continuously improve the relevance, quality and impact of CARE’s Kobane response. Mentored by the MEAL Coordinator, the MEAL Officer’s focus is to collect and analyse data using quantitative and qualitative assessment tools. Based in Sanliurfa the person will work with Program Managers, Field Officers and CARE partners to plan regular monitoring activities across project sites (Sanliurfa, Nizip, Birecik, Halfeti, Suruç), and to communicate feedback and findings.

CARE is committed to promoting equality and encourages applications from women.

1. Responsibilities and Tasks:

a)Accountability

With guidance from the MEAL Coordinator:

• Promote the inclusion of affected populations’ views across CARE’s Kobane response.
• Support dialogue with CARE partners about accountability, communication with affected populations, as well as responding to feedback and complaints.
• Participate in the development of a feedback and complaint mechanism.

b)Monitoring and evaluation

• Conduct regular visits to distribution and project sites (Sanliurfa, Nizip, Birecik, Halfeti, Suruç) to collect data using quantitative and qualitative assessment tools.
• Using observation checklists, surveys focus group discussions, etc., monitor:

o Validity of selection process for villages and households

o Effectiveness of food and non food item distributions

o Effectiveness of WASH and livelihoods activities

o Satisfaction of intended beneficiaries with CARE’s projects

• Compile and analyse information collected through monitoring tools.
• Validate the findings and provide feedback for improving assessment activities.
• Assist MEAL Coordinator with report writing as needed.

c)Learning

• Proactively identify ways to welcome and respond to all types of feedback
• Share feedback and monitoring findings with CARE program teams and partners.
• Support efforts to ensure that lessons learned, best practices and all feedback from affected populations and partners are regularly shared with CARE’s team.

This role will spend 80% of the time visiting distribution and project sites across Southern turkey (Sanliurfa, Nizip, Birecik, Halfeti, Suruç and Gaziantep) and 20% at the office in Sanliurfa.

2. Qualifications and competencies:

Essential

• Flexibility and a willingness to learn
• Ability to interact with a wide range of people including refugee populations, local authorities, partners, CARE staff, etc.
• Fluency in Arabic and/or Kurdish and ability to speak English
• Computer skills in MS Word and MS Excel.
• Desirable
• Experience in program monitoring in the emergency/humanitarian field.
• Experience facilitating group discussion
• Language abilities in Turkish
• Report writing and documentation skills.

How to apply:

care_turkey_hr@co.care.org